Items that have been shipped by Neelkanth Shivling Stone can be returned within 10 days after the date of delivery in majority cases while for a few the return policy can follow the different trend according to their needs and necessities.

Return Policy – If a customer is not satisfied with the product, and he wants to return the Parcel. He/She will not get a Refund, they can only get Replacement of the same product. We never send fake items, but sometimes item gets damaged while transportation.


Seller’s return policy - When you shop with a third party or the ones who passes their inventories and fulfils the requirements of the customers. Also Shipping amount will be bearable by Customer only, If customer return the parcel, company will only pay Product Amount but not the shipping amount. The products returned by the customers are sent back to the seller and not to the Neelkanth Shivling Stone While most sellers who are working in collaboration with  Neelkanth Shivling Stone, follow the same return policy as us but some might very as well. While making a purchase, whether directly from Neelkanth Shivling Stone or from some third party seller led by Neelkanth Shivling Stone, there is always an option available to check the return policy of the seller from whom the purchase is being made in the section of Seller’s profile page.




Cancellation Policy - Neelkanth Shivling Stone reserves the right, to refuse or cancel any order for any reason. Cancellation of any order may include limitations on quantities, inaccuracies or errors in product or price issues. Information will be passed on to the buyer if the entire order or any portion of your order is cancelled. If any order is cancelled after your credit/debit card has been charged, the amount will be reverted back in your account. Any surplus amount for which we might have originally received authorization from your card issuer, if not fulfilled on time by our merchant banker, will not be charged. If the same is charged to your card/bank account in error, it will be refunded as soon as it comes to our notice.


Cancellation by Customer - If you wish to modify or cancel your order just send an email to 
neelkanthshivlingstone@gmail.com .We will make every effort to accommodate your request. However, once an order has been submitted we can not guarantee the purchase can be cancelled or modified. Once you have received your online order if it is the incorrect product or found to be damaged please contact us within 3 days of receipt and we will arrange for correction.